1. What is your MOQ?
Usually our MOQ is 3,000 pcs. But we accept lower quantity 500-1000pcs for your trial order.
2. Can I get samples?
Sure. We usually provide existing samples for free. A small charge is required for custom designs, which is refundable when order is up to certain quantity.
3. How long is the sample lead time?
For existing samples, 3-7 days. For your own designs, it takes 10-12 days depending on printing requirements.
4. How long is the production lead time?
It takes approximately 30 days for MOQ orders.
5. What file format do you need for custom designs?
We have our own designers. You can provide files in JPG, AI, CDR, or PDF formats.
6. What is your payment term?
We accept T/T, Trade Assurance, Paypal, Western Union, and more.