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Frequently Asked Questions
Q: How long is the sample Lead Time?
A: Existing samples are ready within 2-3 days. Customized samples with specific colors or logos take approximately 5-7 days.
Q: What is the production lead time for bulk orders?
A: For orders less than 50,000pcs, the timeframe is 15-35 days. For quantities exceeding 50,000pcs, the schedule is negotiable.
Q: Which FOB ports do you regularly use?
A: Our regular FOB ports are Guangzhou or Shanghai, though any designated China port can be used upon request.
Q: What are the accepted payment terms?
A: For TT payments, we require a 30% deposit with the balance due against shipping document copies. We also accept Irrevocable Letter of Credit (LC) At Sight.
Q: What are the main materials and insulation capabilities?
A: The bottles are made from high-quality 316 stainless steel with a double-layer vacuum structure, providing 6-12 hours of thermal insulation for both hot and cold drinks.
Q: Does the product include smart features?
A: Yes, it features an LED Smart Temperature Display on the vacuum flask to monitor the beverage temperature easily.