Q1: Are you a manufacturer or a trading company?
A1: We are a professional manufacturer and factory specializing in cryogenic equipment.
Q2: Are the containers sent with liquid nitrogen?
A2: No, you will receive an empty tank. You need to fill it with liquid nitrogen at your local supplier.
Q3: Can these containers be transported on an airplane?
A3: Yes, but only if they are completely empty and handled according to airline safety regulations.
Q4: How long can the container maintain refrigeration?
A4: It depends on the size and model. Larger containers generally have longer static hold times, ranging from 79 to over 200 days.
Q5: What is the delivery time for orders?
A5: Standard models under 50L are usually in stock and take 3-5 days. Custom or out-of-stock items may take 15-20 days depending on quantity.
Q6: What is the warranty policy?
A6: We provide a one-year warranty. We are responsible for replacing products with manufacturing quality issues during this period.